Cloud service
Tacitous Next runs as a secure cloud service, with each organisation in its own tenant.
Platform
Scientists, engineers, planners and managers depend on knowledge every day. Tacitous Next, the Knowledge & Expertise Hub, puts it within reach: the people who know, the lessons they learned and the communities where they work things out together. Tacitous doesn’t simply store knowledge. It connects knowledge, people and expertise so that organisations can put what they know to work.
Pathway to Expertise
Tacitous helps people discover relevant expertise, connect with knowledgeable colleagues and access the lessons, practices and communities that support their work. By linking people with organisational knowledge, Tacitous makes expertise easier to find, share and reuse.
Knowledge Portability & Interoperability
Tacitous helps organisations carry knowledge forward. Approved Lessons Learned, Best Practices, Knowledge Retention and Transfer records and Peer Assists stay tagged to expertise categories, so the next team can find and build on them. Through Data / Exit Package, the Lessons Learned, Best Practices, Knowledge Retention and Transfer records and Peer Assists captured during a project can be exported as a structured package, approved by the Platform Administrator. Expertise relationships can also be exported as RDF N-Triples and Turtle for compatible knowledge graph technologies.
Knowledge Management tools
Purpose-built tools for each part of Knowledge Management, from finding expertise to capturing and reusing what people learn. Choose a tool to see the real screen and what it connects to.
Capture knowledge
Discover expertise
Connect and collaborate
Learn and improve
Discover expertise
Browse governed expertise categories and see the people, knowledge, communities, organisations and library resources connected to each one.
Why it matters: Find the right expert or existing knowledge on a subject in one place, instead of asking around.
Access and deployment
Tacitous Next fits around the way your organisation already works. If you have specific hosting or integration requirements, talk to us about the options.
Tacitous Next runs as a secure cloud service, with each organisation in its own tenant.
People sign in with their Microsoft or Google account, or with an emailed sign-in link, and can add an authenticator app as an optional second step.
Public, managed and private communities, membership approvals and tenant administration.
Integrate and reuse
Tacitous works alongside the systems your organisation already uses. Your document management keeps the documents. Tacitous adds the structured layer around them: who knows what, what was learned and which knowledge has been reviewed. Approved knowledge can then reach people in the tools they already use.
A secure, read-only API lets your own systems, such as an intranet, show approved Lessons Learned and expertise categories. Tenant Administrators grant each integration only the access it needs.
See how it worksExport an expertise category and the knowledge connected to it as RDF N-Triples, Turtle or JSON-LD, for compatible knowledge graph tools.
See how it worksA structured export of chosen knowledge domains as JSON and CSV, approved by the Platform Administrator, for archiving, portability or migration.
See how it worksMicrosoft SharePoint: we are piloting a one-way connector that publishes approved Lessons Learned and Best Practices from Tacitous into a SharePoint Online list, so people can find validated knowledge where they already work. It does not import or index SharePoint content. Talk to us if you would like to take part. See how Tacitous compares with SharePoint.
Govern and protect
Tacitous is both a community platform and an organisational knowledge repository. Its account and personal-data tools help organisations respect individual privacy while keeping appropriate governance over institutional knowledge.
Public, managed and private communities, and optional Directory Groups that limit which people members can find.
Administrators can review a person’s roles, permissions and recorded activity, and members’ privacy and consent settings, with CSV or PDF downloads.
Members download a structured copy of the personal information and contributions held about them, without a manual request.
See the screenWhere enabled, members can have their identifying information removed while eligible knowledge stays as “Former Contributor”.
See the screenThese product capabilities support your organisation’s own data protection processes. They are not a certification, and your organisation remains responsible for its legal and contractual retention requirements.
Knowledge Management and AI
AI cannot recover institutional knowledge that was never captured, structured or maintained. Before AI can help, organisations need trusted knowledge to work from.
Identify the knowledgeable people behind each area of expertise.
Record critical experience before it is lost, not after.
Turn lessons and practices into consistent, comparable records.
Give knowledge owners, such as designated experts and community managers.
Retain where knowledge came from, who validated it and when.
Make approved knowledge easy to find for the people who need it.
Expert profiles and the Expertise Map, Communities of Practice, structured knowledge forms, reviewed and approved learnings, knowledge libraries and governed access. Together these build the trusted knowledge foundation that any AI initiative depends on.
Well-structured, owned and validated knowledge opens up broader opportunities, such as AI-assisted search, summaries and recommendations. We are happy to discuss your AI plans and how your knowledge foundations can support them.
We will walk you through Tacitous Next and how it would fit your organisation.